I had the grill for over 7 years with frequent use and I replaced it not because it broke but because the wear and tear caused the cable to crack and the power cables inside became visible, and because it blackened in some areas due to heavy use. I take off the kitchen lid to have it under the hood, I put a newspaper to avoid making a mess, it has a small tray inside to collect the liquids from grilling, and I use aluminum foil to avoid washing it at the end, and I grill anything, meat, fish, vegetables, bread... easily, quickly, very tasty and dry, and much healthier compared to a pan and oven. When grilling, either you flip it, or if it's soft and falls apart, you change the grates depending on the food. In the end, wash the grates, throw away the aluminum foil, wipe the grill if needed, and it's ready for the next grilling. The only "drawback" is that if something is thick (has height), it takes more time and only on the top grate of course. It is also a Greek product.

Update: One year later...
The company has reduced the quality of the product. I would buy the same product again but from a different company.

General impression of the product: it can't get any worse.
Positives:
- It has side cuts in the plastic so you don't burn yourself when moving it.
Negatives:
- It doesn't have grilling steps (the grill is placed at a default height).
- The metal of the tray and grill is porous (poor quality) and is very difficult to clean.
- It is screwed with wood screws! which are extra and hinder the placement of the grill.
Another disappointment is that it is a Greek product and the feeling it gives you is cheap and makeshift.