The cardboard packaging that holds the tissues doesn't even fit, you have to put them loose and the lid closes with great difficulty... I regret buying it, I was not satisfied at all

Basically, it is plastic and does not wear out, unlike another one I had that had "rotted". The paper towels come out easily without getting stuck. The holder is heavy enough so that when we pull the paper towel, it remains stable (it does not "lift up" in the air)