Contains:
The necessity of change in modern business: The role of the environment, Obstacles and resistance to organizational changes, Introduction to Change Management, Developing vision and change strategy, Applying modern practices and methods of administrative change, The necessity of change in the modern public sector, Change management as a tool for implementing administrative reforms, Organizational change in the light of organizational behavior, Introduction to leadership theory, Leadership and effectiveness, Crisis management and conflict management, The leader in space and time and verbal aggression.