The subject matter of this book is "Performance Measurement for Businesses and Organizations." In this context, the book includes and analyzes three major thematic sections:
- Performance Measurement Framework
- International Experiences in Performance Measurement (in private businesses and public sector organizations)
- Application of the Balanced Scorecard Methodology
Various performance measurement tools (assessment questionnaires), a list of ready-made performance information systems, a glossary of performance terms and concepts, numerous examples of Balanced Scorecard implementation, as well as comprehension questionnaires (review questions) at the end of each part are also included. [...] (Analysis of the book's contents)